Page 27 - cytric - NTG with AOT User Guide - V1

Approval Process

Approver display for subsequent booking
On the Approver Selection screen, the Approver you had previously selected will default for all future
bookings. You only need to select Change approver selection if a different approver is required.

Approval process - key information

Single approval when flights/car/hotel is added at initial booking

• If Car and hotel is added during the initial booking flow only one approval email will be generated to the
approver.
Multiple approvals when car/hotel is added after flight booking created

• cytric enables the booker to complete a booking for each service (AIR/HOTEL/CAR) separately, and each
service will request an approval each time a service is requested.
• Booker requests flights, send to approver, obtains approval, flight is ticketed. The booker then adds a
hotel for the same trip, a second request is sent to the approver, where approver must accept or reject.
• This second accept or reject is now for both services in that trip, flight (already previously approved and
ticketed) and the new added hotel.
• If the second approval request is not approved, both the Flights and Hotel will be cancelled by the
approval deadline.

Every time an additional service is added, a new approval email will be generated and the approval will be
for all services booked for that trip, even where approved previously.

Lowest available fare
Information will be included in approval request emails to assist approvers consider travel requests.

Guest bookings outside the travel arrangers home community
When booking for a guest traveller the approvers derive from the travel arranger’s home community. If the
travel arranger needs to book a guest outside of their home community the arranger needs to change their
home community in the Portal and then log into cytric to make the booking.

Once the booking has been completed the travel arranger needs to go back to the Portal to change their
profile back to their home community.

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