Page 51 - 2017 NOV 12 - LIONS VS BROWNS - SHOP 3_Neat

Maintenance

Shopper 4
Question
1 Section/Location: 113 Time: During game
It was a great location. No noticeable issues. The man sitting next to us was a season ticket holder and he says he's had those seats for almost 10 years and loves
them.
2 Section/Location: Gate A Time: Before and After
We came in at Gate A and everything was great. No issues with sidewalks or lights or anything like that.
Supervisor Comments
1 Section/Location: Adams Street Sign Time: 10:55AM
Ms. Shopper noticed the flag on the pole outside the main entrance on Adams street it says, "Gate C". When looking at all maps of the stadium, Gate C in off Brush
and Montcalm. This may cause some confusion for fans entering Ford Field. (See photo).
2 Section/Location: Concourse Time: 12:00PM
The garbage cans and recycle receptacles were lined up in a fashion to encourage guests to throw away their trash and create a barrier for those standing in line for
a concession stand.
3 Section/Location: 336 Time: 1:00PM
Everything in Section 336 was in good order. Ms. Shopper did not notice anything broken.
4 Section/Location: 339 Time: 3:39PM
As Ms. Shopper was walking around the stadium, Ms. Shopper saw that there was no picture in the metal frame on the wall in Section 339.
5 Section/Location: 122 Time: 3:58PM
Near Section 122 in the concourse, Ms. Shopper noticed a portable hand washing station. If this was for the employees or fans, she felt this was a nice feature to
have perhaps near some of the concession stands. Ms. Shopper was unsure of the large yellow box next to the hand washing station, looked like an electrical box.
(See photo)

RECOMMENDATIONS
1) Perhaps there could be more portable hand washing stations or sanitizer stations around some of the concession area's.

Woodward Avenue Travel (for client use only) Page 51 2017 NOV 12 - LIONS VS BROWNS - SHOP 3 - Maintenance