Page 74 - Mystery Shop Game 1 - Sun. Sept. 24, 2017
P. 74
Guest S
Question RECOMME
1) The Guest Service stands were visible and always staffed throughout the
increasing staffing levels, but not reducing them in order to keep up with al
2) I am not sure why the Guest Service Desk at Gate B was not able to help
the customer, it would be nice if this request could be handled anywhere.
3) All staff members were able to guide me in the right direction of what I w
4) I felt that the desks are too cluttered with papers. Fans seem to always b
Woodward Avenue Travel (for client use only) Page
