Page 39 - Unit 14 Follow Up: Coaching Conversations
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Responding in the
Moment Answers
6. During the listening phase, the adult should not give their own
views or advice. They should not lecture, minimize the child’s
concern or suggest solutions. This part of the Coaching Conversation is for
a single purpose: to really try to get to the core of what might have been
going on for the child.
7. Clean Questions are proven to help get to the core of what a person is
thinking and feeling and are effective at probing without influencing the
other person.
8. Examples include: ‘What kind of …’, ‘Is there anything else about …’, ‘What
happens just before’, ‘And then what happens …’
It is best practice when using Clean Questions to start with: ‘And when …’ then
repeat the key elements of what the child has said, focusing on an important
word that was said. For example, if a child says: “Writing is rubbish”, the adult
might say, “And when writing is rubbish like that, is there anything else about
‘rubbish’?
