Page 62 - Deception at work all chapters EBook

Signs of Deception 103

Symptoms of deception Examples and comments Significance
10 = High
CONSCIOUS and unconscious 0 = Low

CONTRIVED ANGER AT THE Note that the verbal outburst of feigned anger 10
START OF THE INTERVIEW usually occurs before the facial expression and is
OR NOT IN RESPONSE TO A transient. Genuine anger usually results from a specific
RELEVANT QUESTION stimulation, such as a question

THREATENING VIOLENCE ‘I know where you live and you will be getting a visit 5
from my brothers’
‘You and I better step outside, right now and sort this
out’

ACTUAL VIOLENCE If the suspect attacks you, he has lost the fight 10

THREATENING OTHER ‘If you try and carry on with this investigation I will 8
PROBLEMS AND DIRE have a few things to say to the Inland Revenue’
CONSEQUENCES ‘I will report the company to the Fraud Squad’
‘I will expose the MD for his shenanigans’

THREATENING LEGAL ACTION ‘That is slander and I am going to my lawyer’ 5
‘I will prosecute you personally’
‘You are discriminating against me’

CHALLENGING THE EVIDENCE ‘You have no evidence of that …’ 10
‘There is no proof’
‘There is not a shred of evidence in my public life of
any wrongdoing’ (Bill Clinton)
‘You will have to prove that’
‘I hope you have some evidence of that’

ATTACKING A QUESTION ‘That is a stupid question’ 8
‘I do not have to answer that sort of crap’
‘I am not going to justify that with an answer’
‘I can’t believe you asked me that’

RAISING SPURIOUS ISSUES ‘Before I answer that, you better tell me about the 8
company’s problems with tax evasion’

FALSIFYING EVIDENCE Producing false documents 10
SUBMITTING FALSE ALIBIS, Producing deceitful witnesses
DESTROYING EVIDENCE AND Threatening witnesses
INTERFERING WITH WITNESSES

COMPLAINING ABOUT ‘I have never been treated fairly here’ 5
UNFAIR TREATMENT ‘You have always wanted to fire me’

SYNTAX Using obscenities 8

PARALINGUISTICS Shouting, fast speed of delivery 10

NON-VERBAL CLUES Aggressive body language 10
Using pointing gestures or a closed fist
Aggressive facial expressions

ATTITUDE Feigned anger 10
Irrational justification of his position