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108 Deception at Work

Symptoms of deception         Examples                                                  Significance
CONSCIOUS, unconscious                                                                  10 = High
or both                       Using permission phrases such as: ‘Can I please           0 = Low
FEIGNED COOPERATION           explain …’                                                7
Feigned submissiveness and    ‘Will you give me time to think about this?’
cooperation. Flattery and     ‘You are obviously a very, very clever interviewer …’     10
misplaced humour              ‘I would never do anything to upset you …’                8
                                                                                        7
Offers to confess             ‘If you want me to say I did it, I will’                  10
                              ‘If it will help, I will take the blame for this’
Responding with a question                                                              8
                              ‘Why should I do that?’                                   8
Repeating words from the      ‘What do you expect me to say?’                           10
question
Contextual clarification       Using some or all of the interviewer’s words              10

REPEATING THE QUESTION        Saying something like ‘Who, me?’ when he is the           10
PRAISING THE QUESTION         only person in the room or when the question is
                              obviously addressed to him
ASSESSMENT QUESTIONS          ‘How should I know that?’
                              ‘What do you expect me to say?’
ASSERTIONS OF VIRTUE          ‘Why do you think I can answer that?’
Religious assertions          ‘I don’t get the question’
Ethical assertions            ‘I don’t see what you are driving at’
Other assertions
                              Using exactly the same words as the interviewer
Abnormal assumptions
Inside knowledge of critical  ‘That is a great question’
issues known only to the      ‘I knew you were going to ask me that …’
perpetrator                   ‘The answer to that question is …’
Failure to seek clarification
                              ‘Have you spoken to Bill Smith?’
                              ‘Will you be able to get the Swiss bank accounts?’
                              ‘What do you plan to do?’

                              ‘I have done many good things in my life …’
                              ‘I have always worked hard for this company …’
                              ‘I swear on the Bible …’
                              ‘I am an honest, God-fearing man …’
                              ‘I would never do such a thing’
                              ‘I swear on my mother’s life.’
                              ‘Let God strike me down if I am not telling the truth …’

                              Failing to ask for clarification of facts that would not
                              be known to an innocent person. For example, a
                              guilty person will rarely ask about the significance of
                              exhibits displayed in the interview room
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