Page 29 - Shareholders Report 2023
P. 29

CORPORATE SUPPORT


                                                                 Operations Support & Project Management Core


        HASKELL WAS SELECTED AS ONE OF THIS YEAR’S               OPERATIONS SUPPORT                             training related to established applications
        JACKSONVILLE MAGAZINE COMPANIES WITH HEART
                                                                 In 2023, Operations Support focused on aligning   such as Dynamics CRM, PIPS, PSS and Procore
                                                                 organizational efforts with corporate strategies   Financials. Notable achievements included:
                                                                 and goals, demonstrating dedication to enhancing     ◆ Improving the adoption of Procore
                                                                 efficiency and fostering talent development.     Financials and Dynamics CRM
              delivered more than 20 new instructor-led          Collaborating with departmental sponsors, the     ◆ Implementing the JCJV Module
              professional development courses, The use          Enterprise Portfolio Management (EPM) team        ◆ Executing international project-specific processes
              of Babbel – a language learning platform –         executed internal projects geared toward capital   The team also focused on improving data accuracy
              concluded its first full year with 170+ users      and process improvement. The team implemented 17   and visibility through dashboards and reports
              and over 137,000 minutes of training.
                                                                 chartered initiatives, including significant projects like   in Haskell BI. Collaborating with the LD&E/
              BENEFITS & WELLNESS                                Automate Job Cost Journal Voucher (JCJV) Module and   HR, the team identified project management
              Leadership invests in benefits and wellness to     Phone System Conversion. The enterprise portfolio   training needs and developed related content.
              strategically design, implement and measure        currently encompasses 28 ongoing projects, with an
              programs that show demonstrated improvement        additional 29 project requests under evaluation.   Over 1,200 vendors were set up to facilitate
              in the health and well-being of team members.      Operations Support refined the Operating       procurement and contracting processes. The
              With mental health at the forefront, Haskell       Procedures Guide (OPG) by introducing 14 new   Prequalification team processed over 800 packages,
              added two new health benefits, Sibly and           resource topics and establishing three new     enhancing the Subcontractor Risk Evaluation (SRE)
              Brightline, which connect team members to live     websites to simplify content navigation and    process in collaboration with Finance, Operations,
              resources for themselves or their family members.   information retrieval for team members.       Risk Management and Safety. The Business Diversity
                                                                                                                team actively supported outreach programs and
              ADMINISTRATIVE SERVICES                            The AEC Operational Training team collaborated   interviews across multiple states, reaffirming the
              Focused on serving our enterprise, the             closely with LD&E to spearhead the development   importance of small businesses and making substantial
              Administrative Service team encompasses            of over 50 new technical training courses      contributions to local communities. They continued
              several focus areas that positively affect team    tailored to specific job needs. They published   offering support for proposal development, client
              members’ daily experience. One of the most         the initial AEC Training Catalog, introduced   reporting and specialized training for federal projects.
              popular functions is Haskell Travel Services (HTS),   Project Delivery Onboarding Program and     Project Information & Controls was pivotal in
              which is used extensively across the enterprise.   implemented Rotational Cross Training Program   automating the Procore Project Creation Process
                                                                 (RCTP) for newly hired APMs in conjunction with
              CULTURE & ENGAGEMENT                                                                              and introducing the Incident tool within Procore to
              Culture and engagement are the heart of            the PM Resources & Development team.           enhance safety incident reporting. The implementation
              Haskell’s daily experience. The company            PROJECT MANAGEMENT CORE                        of Pype streamlined documentation consolidation and
              continues working with Gallup® as its              This team led continuous improvement efforts   tracking throughout the closeout process. The team
              engagement-survey partner to produce               by automating workflows, enhancing tool        developed and implemented a comprehensive two-day
              simple, meaningful and actionable feedback.        utilization, updating policies, and managing   instructor-led onboarding training, empowering new
                                                                 enhancements, communications, support and      team members with essential tools for their daily tasks.


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