Page 29 - Shareholders Report 2023
P. 29
CORPORATE SUPPORT
Operations Support & Project Management Core
HASKELL WAS SELECTED AS ONE OF THIS YEAR’S OPERATIONS SUPPORT training related to established applications
JACKSONVILLE MAGAZINE COMPANIES WITH HEART
In 2023, Operations Support focused on aligning such as Dynamics CRM, PIPS, PSS and Procore
organizational efforts with corporate strategies Financials. Notable achievements included:
and goals, demonstrating dedication to enhancing ◆ Improving the adoption of Procore
efficiency and fostering talent development. Financials and Dynamics CRM
delivered more than 20 new instructor-led Collaborating with departmental sponsors, the ◆ Implementing the JCJV Module
professional development courses, The use Enterprise Portfolio Management (EPM) team ◆ Executing international project-specific processes
of Babbel – a language learning platform – executed internal projects geared toward capital The team also focused on improving data accuracy
concluded its first full year with 170+ users and process improvement. The team implemented 17 and visibility through dashboards and reports
and over 137,000 minutes of training.
chartered initiatives, including significant projects like in Haskell BI. Collaborating with the LD&E/
BENEFITS & WELLNESS Automate Job Cost Journal Voucher (JCJV) Module and HR, the team identified project management
Leadership invests in benefits and wellness to Phone System Conversion. The enterprise portfolio training needs and developed related content.
strategically design, implement and measure currently encompasses 28 ongoing projects, with an
programs that show demonstrated improvement additional 29 project requests under evaluation. Over 1,200 vendors were set up to facilitate
in the health and well-being of team members. Operations Support refined the Operating procurement and contracting processes. The
With mental health at the forefront, Haskell Procedures Guide (OPG) by introducing 14 new Prequalification team processed over 800 packages,
added two new health benefits, Sibly and resource topics and establishing three new enhancing the Subcontractor Risk Evaluation (SRE)
Brightline, which connect team members to live websites to simplify content navigation and process in collaboration with Finance, Operations,
resources for themselves or their family members. information retrieval for team members. Risk Management and Safety. The Business Diversity
team actively supported outreach programs and
ADMINISTRATIVE SERVICES The AEC Operational Training team collaborated interviews across multiple states, reaffirming the
Focused on serving our enterprise, the closely with LD&E to spearhead the development importance of small businesses and making substantial
Administrative Service team encompasses of over 50 new technical training courses contributions to local communities. They continued
several focus areas that positively affect team tailored to specific job needs. They published offering support for proposal development, client
members’ daily experience. One of the most the initial AEC Training Catalog, introduced reporting and specialized training for federal projects.
popular functions is Haskell Travel Services (HTS), Project Delivery Onboarding Program and Project Information & Controls was pivotal in
which is used extensively across the enterprise. implemented Rotational Cross Training Program automating the Procore Project Creation Process
(RCTP) for newly hired APMs in conjunction with
CULTURE & ENGAGEMENT and introducing the Incident tool within Procore to
Culture and engagement are the heart of the PM Resources & Development team. enhance safety incident reporting. The implementation
Haskell’s daily experience. The company PROJECT MANAGEMENT CORE of Pype streamlined documentation consolidation and
continues working with Gallup® as its This team led continuous improvement efforts tracking throughout the closeout process. The team
engagement-survey partner to produce by automating workflows, enhancing tool developed and implemented a comprehensive two-day
simple, meaningful and actionable feedback. utilization, updating policies, and managing instructor-led onboarding training, empowering new
enhancements, communications, support and team members with essential tools for their daily tasks.
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