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Muka Surat / Page :
NO. KOD / CODE NO. Z-009-1: 2015-M01/P(1/3)

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RUJUKAN / REFERENCES:

1. Baden E., (2007). “Communication in the workplace”, Milton, Qld: Wiley. ISBN 0-
7314-0650-8.

2. Perkins P. S.; Brown L., (2008). “The Art and Science of Communication: Tools for

Effective Communication in the Workplace”, Wiley, ISBN-13 978-0470247594.
3. Ludden, M., (2007). “Effective Workplace Communication: Skills for Success in Life

rd
and on the Job” (3 ed.), JIST Publishing, ISBN-13 978-1593574338
4. https://en.oxforddictionaries.com/definition/jargon

5. https://en.oxforddictionaries.com/definition/slang
6. https://en.wikipedia.org/wiki/Working language

7. http://work.chron.com/dress-language-workplace-5186.html

8. http://www.wisegeek.com/what-is-a-working-language.htm
9. http://www.writeexpress.com/appropriate-language.html

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