Page 10 - Busey 2021 Annual Benefits Enrollment
P. 10
2021
Busey Associate Testimonials Alight
“I contacted Alight regarding a claim that was more than we Busey will continue to partner with Alight, our
expected. We worked with Catalina Lopez. She was quick to transparency vendor, to serve as your personal
respond, caring, and helpful. Not only did she check into that healthcare advisor. Alight Health Pro consultants can
®
procedure charge, she did an overall look into our billing to help make you an empowered healthcare consumer who
be sure that all the procedure codes were correct. Although takes control of healthcare costs. Below are just a few
our outcome wasn’t what we had hoped for, she was a
pleasure to work with.” of the many services that Alight provides:
—Skeeter Summers, Administrative Assistant Review your medical bills and EOBs
Follow up with insurance plans and providers in
“I contacted Alight to provide information on chiropractic case of errors
services available as there are no preferred providers within
our network and to review recent bills that didn’t appear to Facilitate bill payment or bill guidance
be accurate. Alight was professional, quick to respond, and Find in-network providers
helpful in providing me a response.”
Assist in obtaining pre-authorizations and out-of-
—Annie Feleccia, Risk Management Analyst pocket cost estimates for procedures
Alight is available to full-time associates, their spouse,
parents, parents-in-law and children, regardless of plan
provider. To reach out to an advocate, call 800.513.1667,
complete an online proile at member.alight.com or
email MyHealthPro@alight.com.
10
Busey Associate Testimonials Alight
“I contacted Alight regarding a claim that was more than we Busey will continue to partner with Alight, our
expected. We worked with Catalina Lopez. She was quick to transparency vendor, to serve as your personal
respond, caring, and helpful. Not only did she check into that healthcare advisor. Alight Health Pro consultants can
®
procedure charge, she did an overall look into our billing to help make you an empowered healthcare consumer who
be sure that all the procedure codes were correct. Although takes control of healthcare costs. Below are just a few
our outcome wasn’t what we had hoped for, she was a
pleasure to work with.” of the many services that Alight provides:
—Skeeter Summers, Administrative Assistant Review your medical bills and EOBs
Follow up with insurance plans and providers in
“I contacted Alight to provide information on chiropractic case of errors
services available as there are no preferred providers within
our network and to review recent bills that didn’t appear to Facilitate bill payment or bill guidance
be accurate. Alight was professional, quick to respond, and Find in-network providers
helpful in providing me a response.”
Assist in obtaining pre-authorizations and out-of-
—Annie Feleccia, Risk Management Analyst pocket cost estimates for procedures
Alight is available to full-time associates, their spouse,
parents, parents-in-law and children, regardless of plan
provider. To reach out to an advocate, call 800.513.1667,
complete an online proile at member.alight.com or
email MyHealthPro@alight.com.
10
