Page 41 - MOS PR REPORT - JUNE 2025

6/26/25, 9:15 AM Ministry of Sports holds first ‘Customer Councils’ of 2025 – UAE Business and Travel Insights – TotalUAE.com
Following the Council, dedicated teams within the Ministry of Sports responsible for service development and bureaucracy reduction began
reviewing the proposals and feedback submitted by federation representatives. These are being prioritised for implementation to support
operational excellence and raise service quality across the board.

These Councils are part of the Ministry’s wider efforts to enhance user experiences, streamline administrative procedures, reduce
documentation, and expand access to efficient, tech-enabled sports services supported by technology and AI.

The move reflects the ministry’s dedication to commitment to enhancing transparency and flexibility in service delivery, in line with the
objectives of “We the UAE 2031” vision, which aims to position the UAE as one of the world’s most efficient and leading governments.

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