Page 45 - DGHR PR REPORT - APRIL 2025

4/24/25, 10:09 AM Generative AI Adoption Amongst Dubai Government Employees report published at Dubai AI Week - Middle East Business News …
With regards to the potential exposure of public sector jobs to generative AI, over half of
government employees (55%) expressed some concern about the job displacement risks that

generative AI may pose. Those with higher education levels had lower reported concerns of job
displacement. The report also conducts labour market exposure analysis that identifies

educational attainment and educational specialization of an employee as the most important
predictors of occupational exposure to generative AI technologies. More exposed public sector

workers have lower levels of educational qualification and more qualitative specializations
(rather than quantitative) degrees of specialization. Ultimately, an employee’s highest level of

education is the strongest predictor of job exposure to generative AI.

Among other AI governance capacity building programs, the MBRSG runs a comprehensive and

globally-accredited AI Ethics Assessment executive education program in partnership with the
IEEE. This program has qualified over 50 leaders from government and private entities in the

UAE with the competencies to evaluate the ethical implications of generative AI.

Building on the findings, the study proposes key policy directions. It highlights the need for
comprehensive training programs related to generative AI for government employees, ranging

from awareness building to specialized competencies, ethical assessments of AI, and
governance. It further proposes developing a taxonomy of context-specific public sector
generative AI skills and skills evaluation processes, and dynamically update these as the nature

of applications and behaviours evolves.

The findings suggest that the heavy reliance of generative AI applications on the availability
and quality of data demands a collaborative data approach, rather than a competition-based

approach, with data, resources and know-how shared with the aim of collective excellence
among different Dubai government entities. Finally, the study highlights the strategic

importance of practical ethical AI governance to mitigate risks triggered by misuse of
generative AI, especially on the fronts of data privacy, bias and quality.

In 2023, the Dubai Government Human Resources Department and the Mohammed bin Rashid
School of Government signed a cooperation agreement to implement a research project aimed

at enhancing the role of generative artificial intelligence in government work and strengthening
the capabilities of government entities in this field. This partnership seeks to assess the current

state of generative AI technologies and identify opportunities to improve efficiency and
productivity through training programmes, workshops, and knowledge outputs that support

informed decision-making. This strategic step reflects the Dubai government’s commitment to
adopting advanced technologies and fostering innovation in the public sector.

https://mid-east.info/generative-ai-adoption-amongst-dubai-government-employees-report-published-at-dubai-ai-week/ 5/6