Page 48 - DGHR PR REPORT - APRIL 2025

4/24/25, 10:10 AM Generative AI Adoption Amongst Dubai Government Employees Report Published At Dubai AI Week
. The extent to which employees are affected by generative AI in government roles is
influenced by their academic qualifications.

Dubai, UAE – The Dubai Government Human Resources Department (DGHR), in
partnership with the Mohammed Bin Rashid School of Government (MBRSG), launched a
new report titled 'Generative AI Adoption Amongst Dubai Government Employees' in a
special session at Dubai AI Week 2025.

Dubai AI Week is held under the patronage of His Highness Sheikh Hamdan bin
Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, from 21-25 April 2025, and
organised by the Dubai Centre for Artificial Intelligence and the Dubai Future Foundation.

The report is the first comprehensive analysis of the usage, perceptions and potential
exposure of generative AI (gen AI) technology by Dubai Government employees, across
different departments and at different levels, ranging from senior management to front-line
employees. The report is based on a detailed fieldwork conducted between October 2023
and October 2024 with responses received from over 1531 public sector employees
across at least 34 government departments in Dubai, along with in-depth interviews
conducted with Chief Artificial Intelligence Officers across the AI leading agencies in this
field. The report further analyses the likelihood of task automation and augmentation
across different job functions, assessing the employee characteristics that predict
significant exposure to these impacts.

The important study complements global efforts to explore the impact of generative AI on
work, primarily within public sector institutions. It aims to inform policymakers and public
sector leaders of the adoption trends of generative AI amongst Dubai Government
employees and the measures that can be taken to better prepare government agencies
and the workforce in general for the challenges and opportunities that arise from working
with generative AI applications.

His Excellency Abdulla Ali Bin Zayed Al Falasi, Director-General of the Dubai Government
Human Resources Department, said:“Empowering government employees to engage with
generative artificial intelligence is in line with the vision of our wise leadership and
supports our strategic direction toward building a proactive, smart government-one that is
flexible, forward-looking, and capable of transforming challenges into opportunities. This
reinforces Dubai's leading role in shaping the future of government work.”

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