Page 52 - DGHR PR REPORT - APRIL 2025

33% of Dubai Government Jobs at High Risk from

AI Impact

New study finds one-third of Dubai government jobs face AI disruption, with clerical roles seeing
24% of tasks potentially automated. Training identified as critical response.

Vadim Kouznetsov

Published on April 23, 2025

A comprehensive new study has revealed that approximately one-third of Dubai
government jobs face significant exposure to generative Artificial Intelligence (AI), with clerical
support roles particularly vulnerable to technological disruption.

Dubai Government Jobs Under AI Scrutiny

Research conducted by the Mohammed bin Rashid School of Government (MBRSG) in
collaboration with the Dubai Government Human Resources Department shows that 33% of
positions across government entities are at high risk of transformation due to AI advances. The
study indicates that clerical support workers could see 24% of their job tasks replaced by AI
systems.

The extensive research surveyed 2,480 employees from 34 Dubai government entities to assess
generative AI’s impact on various job roles. Additionally, researchers interviewed Chief AI Officers
(CIAOs) from five leading government departments to gather strategic recommendations.
AI Adoption Already Widespread

“Most of the employees that took the survey already used Gen AI in some form or another with 64%
being users,” noted Keertana Subramani, a researcher with MBRSG. “Most of the employees were at
a regular or intermediate level, with a smaller percentage, around 16%, being advanced or expert
users.”
The study revealed an interesting finding regarding management attitudes toward AI usage. A survey
of senior managers “surprisingly” found that 48% “were okay with people using Gen AI without
disclosing that they used it”—suggesting the technology has already become deeply integrated into
workplace practices.

How Government Employees Are Using AI

The research identified specific applications where AI tools are making the most impact:
1. Content creation emerged as the primary use case

2. Strategy development ranked as the second most common application

3. Data analysis completed the top three implementation areas

https://blog.jobxdubai.com/2025/04/23/33-of-dubai-government-jobs-at-high-risk-from-ai-impact/