Page 36 - UNIFONIC PR REPORT - October 2024
P. 36

Unifonic to showcase enhanced customer

               engagement at GITEX 2024




                                                                              Mark Bowen | 15 October, 2024
               Unifonic has revealed details about its participation at GITEX 2024 including how it will help
               organisations implement customer-centric marketing strategies, drive growth and enhance
               customer engagement.

               What can you tell us about the overall theme of your booth at GITEX 2024?


               At GITEX 2024, Unifonic’s booth showcases our advanced AI-powered conversational
               marketing and support solutions as part of Saudi Exports. The booth theme highlights Unifonic’s
               alignment with Saudi Vision 2030 and the UAE’s ‘We the UAE 2031’ vision, emphasising the
               empowerment of regional players within the communications ecosystem. In focus this year are
               our AI tools that streamline key business processes, help organisations implement customer-
               centric marketing strategies, drive growth and enhance customer engagement, all while
               supporting the region’s Digital Transformation.


               We remain committed to leveraging AI to deliver even more exceptional customer experiences.
               As part of our plans, we seek to implement more sophisticated AI algorithms to personalise
               customer interactions further and tailor communications to individual preferences. Furthermore,
               by leveraging Sestek’s cutting-edge technologies, such as text-to-speech and natural language
               processing, we aim to create more engaging and human-like interactions, enhancing customer
               engagement. We continuously improve our solutions to enable users, regardless of coding
               experience, to build effortlessly personalised, data-based customer journeys.





               https://www.intelligentcio.com/me/2024/10/15/unifonic-to-showcase-enhanced-customer-
               engagement-at-gitex-2024/
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