Page 41 - UNIFONIC PR REPORT - October 2024

GITEX Global 2024: Unifonic unveils AI-powered

engagement solutions to elevate customer

experience

GITEX Global 2024: Unifonic unveils AI-powered engagement solutions to elevate customer
experience

14 Oct 2024 22:40

Dubai (Aletihad)

Unifonic, the leading conversational AI platform and SaaS provider in the Middle East, showcased
its advanced AI-powered conversational marketing and support solutions at GITEX Global 2024 as
part of Saudi Exports.

The solutions are underpinned by Audience, Unifonic’s enterprise-grade customer data platform
(CDP). Combined with Flow Studio, Unifonic’s industry-leading customer journey builder, Audience
is designed to revolutionise customer engagement by enhancing marketing efficiency, uplifting
return on investment (ROI), and elevating customer loyalty and lifetime value.

Audience enables hyper-personalised campaigns backed by signals, data-driven insights, and real-
time automation across multiple channels like WhatsApp, SMS, Voice, and Push.

By using Audience, marketing professionals can unify customer profiles, centralise first-party data,

https://en.aletihad.ae/news/business/4522142/gitex-global-2024--unifonic-unveils-ai-powered-
engagement-so