Page 42 - UNIFONIC PR REPORT - October 2024

and automate customer journeys, thereby improving key metrics like ROI, customer retention and
engagement, and overall satisfaction rates.

Mohammed Sleeq, Chief Operations Officer at Unifonic, reaffirmed the company’s dedication to
enhancing customer experience and leading AI-powered innovation in the region. He stated:
"Unifonic’s participation in GITEX 2024 is a testament to this commitment. Our AI-powered
solutions are designed to empower businesses by tailoring dynamic, personalised interactions and
moving them into the next generation of customer engagement experience.”

Audience also offers features like omnichannel integration and real-time optimisation, facilitating
data-driven decision-making based on live campaign performance updates.

Businesses can effectively optimise digital ads on Meta platforms with Click-to-WhatsApp ads and
get complete visibility on Return On Advertising Spend (ROAS) with the attribution dashboard.

Unifonic remains steadfast in consolidating its position as a pioneer in the regional
communications ecosystem, which aligns with the UAE’s ambitious ‘We the UAE 2031’ vision.

https://en.aletihad.ae/news/business/4522142/gitex-global-2024--unifonic-unveils-ai-powered-
engagement-so