Page 53 - MOS PR REPORT - MAY 2025

6/2/25, 9:46 AM Ministry Of Sports Organises 'UX Lab' Event For Sports Sabbatical Services As Part Of Zero Government Bureaucracy Program
opportunities for improvement. The event further aligns with the Ministry's efforts to provide
seamless and effective government services focused on customer requirements.

The Ministry of Sports continues its efforts to implement quality initiatives that enhance
customer experiences and improve access to its services, guided by a customer-centric
vision. By employing best practices in government service design, the Ministry aims to
streamline processes and boost operational efficiency. This approach ensures smoother and
more adaptable service experiences that align with the expectations of sports entities and
support the country's digital transformation.

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