Page 35 - Unifonic LEAP 2025 REPORT

2/11/25, 11:35 AM Unifonic participates in LEAP 2025, showcasing exceptional marketing campaigns - Middle East News 247

Unifonic participates in LEAP 2025, showcasing

exceptional marketing campaigns

By News Desk 1 10/02/2025

Unifonic, the leading conversations platform and SaaS (Software as a Service) provider in the Middle East,
showcased its AI-powered conversational platform at LEAP 2025, which is being held from February 9 to 12,

2025 in Riyadh, Saudi Arabia. The innovative platform, designed to help elevate customer engagement and
operational efficiency, reflects Unifonic’s ongoing transition towards adopting artificial intelligence-powered

engagement solutions.

Unifonic’s innovative conversational tools empower businesses to deliver impactful marketing campaigns and

outstanding customer service, in line with rising customer demand for more personalised and meaningful
interactions. Moreover, these solutions leverage the power of artificial intelligence to facilitate seamless
omnichannel communication and tailored customer experiences that foster long-term relationships.

LEAP 2025 features live simulations showcasing the potential of Unifonic’s AI-driven platform to improve
efficiency, optimise engagement and drive substantial ROI for businesses. Unifonic is proud to showcase

some of the most popular and impactful use cases of its solutions, which include Conversational Marketing
capabilities, including targeted marketing campaigns, abandoned cart recovery, personalization, and the

ability to click to WhatsApp for direct engagement. Additionally, their Customer Support solutions empower
businesses with tools for improving customer satisfaction (CSAT), sending notifications, and offering multi-
language support to cater to a global audience. As part of their commitment to helping businesses optimize
customer experience, Unifonic is also offering a complimentary Customer Experience (CX) Maturity

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