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9/3/24, 1:12 PM                  TDRA, MoEc Tighten Telemarketing Regulations to Protect Consumers - Telecom Review
        TDRA, MoEc Tighten Telemarketing


        Regulations to Protect Consumers




        30 AUGUST 2024







































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                                   The Ministry of Economy (MoEc) held a media brie ing to explain the UAE's
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                                   efforts in regulating the telephone marketing (telemarketing) of products and
                                   services in the country. In tandem with this, the Telecommunications and
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                                   Digital Government Regulatory Authority (TDRA) is in charge of managing
                                   the ‘Do Not Call Register’ (DNCR) and will work closely with relevant
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                                   organizations to set guidelines, share data, raise public awareness, and
                                   regulate individuals.

                               H.E. Safeya Hashem Al Safi, Acting Assistant Undersecretary for the Commercial Control
                               and Governance Sector at the Ministry of Economy, confirmed that the UAE remains
                               committed to establishing a business environment that boasts economic and social stability.
                               These include fostering sound business practices, safeguarding consumer rights, and
                               promoting a marketing culture in line with best practices within the corporate sector.

                               H.E. Safeya Al Safi said, “Improving the working environment for companies that market
                               their products and services over the phone is integral to supporting the UAE's commitment to
                               safeguarding consumer rights and protecting their privacy. The Ministry of Economy
                               prioritizes this initiative to prevent bothersome marketing calls made to the public, ensure

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