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9/3/24, 1:12 PM TDRA, MoEc Tighten Telemarketing Regulations to Protect Consumers - Telecom Review
TDRA, MoEc Tighten Telemarketing
Regulations to Protect Consumers
30 AUGUST 2024
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The Ministry of Economy (MoEc) held a media brie ing to explain the UAE's
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efforts in regulating the telephone marketing (telemarketing) of products and
services in the country. In tandem with this, the Telecommunications and
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Digital Government Regulatory Authority (TDRA) is in charge of managing
the ‘Do Not Call Register’ (DNCR) and will work closely with relevant
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organizations to set guidelines, share data, raise public awareness, and
regulate individuals.
H.E. Safeya Hashem Al Safi, Acting Assistant Undersecretary for the Commercial Control
and Governance Sector at the Ministry of Economy, confirmed that the UAE remains
committed to establishing a business environment that boasts economic and social stability.
These include fostering sound business practices, safeguarding consumer rights, and
promoting a marketing culture in line with best practices within the corporate sector.
H.E. Safeya Al Safi said, “Improving the working environment for companies that market
their products and services over the phone is integral to supporting the UAE's commitment to
safeguarding consumer rights and protecting their privacy. The Ministry of Economy
prioritizes this initiative to prevent bothersome marketing calls made to the public, ensure
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