Page 393 - 7X PR REPORT - SEPTEMBER 2025 (ENGLISH)

9/9/25, 1:28 PM UAE Tops Global Customer Service Rankings and Wins Gold Performance Award
The recognition also highlights the UAE’s investments in digital customer experience initiatives

and advanced service channels, reinforcing its commitment to organisational excellence.

Tariq Al Wahedi, Congress Chair Designate and Group CEO of 7X, said the awards reflect

the UAE leadership’s vision of innovation and its strategy to position the country as a global

logistics hub. He added that Emirates Post aims to further elevate its capabilities through
strategic partnerships, sustainable digital solutions, and high-performance operations.

This achievement aligns with the UAE Centennial Plan 2071, which seeks to enhance national

competitiveness by advancing key sectors, driving economic growth, and integrating digital

transformation into strategic industries. The country’s success in the postal sector underscores
its growing global leadership in efficient, reliable, and smart services.

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