Page 22 - Red Hat PR REPORT - JANUARY 2024

1/22/24, 3:22 PM Red Hat Transforms Partner Experience to Deliver Customer Value
As part of the partner engagement model transformation, Red Hat is introducing the Red Hat Partner
Practice Accelerator Program, which focuses on identifying, enabling, validating, and incentivizing
partners within the commercial segment, including mid-market and SMB (small medium business)
customers. With this program, Red Hat is empowering partners to lead the full commercial customer
lifecycle while providing differentiated and impactful business outcomes using Red Hat Ansible
Automation Platform and Red Hat OpenShift. The Red Hat Partner Practice Accelerator Program
comprises a select group of partners that have demonstrated advanced technical knowledge and proven
business practices by achieving Red Hat professional services credentials and certifications related to
automation and application development, positioning them as trusted experts who are able to architect,
implement and configure tailored solutions for commercial customers.

As experts in automation and application modernization, certified services partners in the Red Hat
Partner Practice Accelerator Program can help envision, shape and execute digital transformation
roadmaps for customers, no matter how complex. To do this, these select partners will have extensive
access to resources and professional services opportunities to enhance their profitability, differentiate
themselves in the market and generate customer success using Red Hat technologies.

Partners that have completed professional services certification and are currently participating in the Red
Hat Partner Practice Accelerator Program include: Li9 Technology Solutions,, Linux Plus, Sekom and
Stone Door Group.

Bolstering partner enablement and training resources

To support its updated engagement model, Red Hat is investing in making resources, expertise and open
source solutions more accessible to partners to help them operate more seamlessly with customers. In
addition to continuous improvements to partner certification and credential pathways on the Red Hat
Partner Training Portal, and expanded visibility for co-created solutions in the Red Hat Ecosystem
Catalog, Red Hat is offering partners a platform for on-demand product demonstrations, including step-
by-step instructions and talking points for customers.

Red Hat Demo Platform, which will be made available through Red Hat Partner Connect, will provide
product demos that span the entire Red Hat portfolio for partners to showcase open source innovations
with customers in a low-risk environment. The platform includes multi-product demos and fully scripted
workshops that can be used to deliver one- or two-day experiences for customers. Red Hat Demo
Platform will also grant participating partners early access to demos of new product releases ahead of
general availability.

Red Hat Partner Connect offers a single destination for new and current Red Hat partners to access
these new enhancements and all of Red Hat’s tools and resources to drive greater customer value and
partner profitability. Red Hat Partner Connect makes it simple for partners to register and log into the
partner portal to gain immediate access to the tools they need to build their business with Red Hat.

Availability

Red Hat plans to launch its updated partner engagement model and programming in the second half of
2024. Red Hat Partner Practice Accelerator Program is an invite-only program now open to eligible
partners globally. Red Hat Demo Platform is scheduled to be available in May 2024.

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