Page 51 - Ontegra PR REPORT - March 2024

Deyaar Facilities Management Unveils New Identity
operations assistant that can mimic human conversations and perform a variety of tasks like scheduling
appointments, preparing quotes, generating invoices, and more. Similarly, Alegra offers AI-powered customer
support, seamlessly substituting for a conventional help desk representative to provide prompt and effective
customer service. With revolutionary products designed to set new standards in the Facilities Management space,
Ontegra reiterates its commitment to fully digitising internal and help desk operations, and leading the industry in
digital transformation.

“The rebranding of our facilities management arm to Ontegra marks a pivotal
transition for Deyaar. We are heading into a new era and are firmly focused on
harnessing the power of AI and cutting-edge technologies to help us transform our
operational efficiency and service delivery. Today, embracing the power of digital
transformation is non-negotiable – it will take us into the future, enabling us to meet
the dynamic needs of our customers in a more integrated manner. This strategic
rebranding and the introduction of innovative services are just the beginning. With
Ontegra, we are charting a course towards a future where our operations are more
sustainable, our methodologies more agile, and our services more aligned with the
expectations of a digital world.”

Saeed Mohammed Al Qatami, Chief Executive Officer of Deyaar Development

Adnan Jabri, General manager of Ontegra, stated, “We are delighted to be making this strategic shift as Deyaar
Facilities Management transforms into Ontegra for a new future. The vision of seamless integration of machine
learning and artificial intelligence into our core business processes marks a significant milestone in this forward-
looking journey. This transformation is a major undertaking that impacts every aspect of the business, from internal
operations to customer relations, and is far more than a simple, strategic decision.”

“In keeping with global standards, we have committed ourselves to implementing cutting-edge technologies that will
transform customer experiences and enhance overall productivity, efficiency and sustainability. As a result, Ontegra
is well positioned to lead innovation with its revolutionary services and vision for a future where technology and
operational excellence merge to reshape the Facilities Management landscape,” he added.

Facility management services in UAE have matured to the point where advanced robotics, hardware, and software
technologies are crucial to its further success. As a proud member of the Deyaar Group, Ontegra ensures that
clients continue to receive exceptional service with these technologies and stands prepared to meet emerging
challenges, solidifying its position as an innovator in the shifting landscape of facilities management.

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