Page 83 - Ontegra PR REPORT - March 2024

Deyaar rebrands facility management solutions unit as Ontegra

DUBAI, 12 days ago
Dubai-based Deyaar Development has announced that its key subisidary Deyaar Facilities
Management has been rebranded as 'Ontegra' thus embarking on a progressive future towards
integrated, technology-driven solutions in the FM industry.

This strategic move aligns with the group’s commitment to enhancing operational excellence and
setting higher standards through innovation and sustainability, said a statement from Deyaar.

In conjunction with its new brand identity, Ontegra will introduce new services, with stronger
emphasis on utilising artificial intelligence to digitise the company's service delivery, said a
statement from Deyaar Facilities Management.

The term ‘Ontegra,’ which is a combination of the words ‘Onward’ and ‘Integration,’ denotes the
fusion of cutting-edge technology with a commitment to operational excellence.

This aligns with the company’s commitment to SMART (Sustainable, Methodical, Agile, Reliable,
Technology-driven) principles and goals of utilising AI and technology to improve customer
experiences, and guarantee sustainable asset and building management.

According to Deyaar, Ontegra is transitioning to a Microsoft-based system, highlighting its
commitment to research and development.

With the help of direct insights into shifts in consumer demand, the company will be better
equipped to deliver customer-centric products and services, it stated.

Along with the new brand identity, the company also revealed its plans to introduce two new
voice-based AI-powered assistants 'Techi' and 'Alegra’ built on OpenAI’s ChatGPT in the coming
months.

Techi is an in-house, multilingual operations assistant that can mimic human conversations and
perform a variety of tasks like scheduling appointments, preparing quotes, generating invoices,
and more.

Similarly, Alegra, offers AI-powered customer support, seamlessly substituting for a conventional
help desk representative to provide prompt and effective customer service. With revolutionary
products designed to set new standards in the Facilities Management space, Ontegra reiterates
its commitment to fully digitising internal and help desk operations, and leading the industry in
digital transformation.

https://eng.urduweekly.com/deyaar-facilities-management-unveils-new-brand-identity-ontegra-to-
embrace-tech-driven-future/