Page 32 - C:\Users\Mziwenkosi Donga\OneDrive\Documents\Flip PDF\Sustainability Report 2021\

Increasing upstream and downstream procurement of used IT assets
• Description of the impact associated with the opportunity: The opportunity to increase
procurement, lies in diversifying the market segmentation of our clients to a broader spectrum of
industries. Companies in the African region present opportunities for further growth.
• Methods used to manage the opportunity: We continue to employ more staff, so that we can take
on more corporate clients. We also have a program to grow our reseller base. Through this initiative
we incubate prospective resellers, who in turn increase our market penetration.
• Cost of actions taken to manage the opportunity: The cost of digitisation and automation of the
reseller marketing program, which is currently a trailing on our B2B online platform.

Changes in prices of high-end computing equipment

• Description of the impact associated with the opportunity: The increasing prices of high-end
computing equipment present an opportunity for Xperien as new computers become less
affordable.
• Methods used to manage the opportunity: Prices are determined by market forces.

21