Page 211 - Reference ACPL Fall 2017

Ordering

Information

RETURNS POLICY:
Please email Accounts Receivable at rarequest@abc-clio.com
within 30 days for return authorization if you are not completely
satisfied. Returns without prior approval will not be accepted. Order By Phone
Once approved, returns must be received in saleable condition 800-368-6868
for full credit or refund. Allow 8-10 weeks for processing. 7:00 a.m.– 4:30 p.m. PST
Claims regarding shortages, or damaged or defective materials
must be made within 30 days of receipt. Non-receipt of an order
must be reported within 120 days of the invoice date. For more Fax Orders
information, call Accounts Receivable at 800-368-6868, ext. 107. 866-270-3856
Accepted returns will be credited to your account. Requests for
refunds must be made in writing and will be granted only if no
account balance is due. Order by Email
customerservice@abc-clio.com

SHIPPING INFORMATION:
Order Online
U.S. orders please add 9% (with a minimum charge of $6.00),
Canadian orders please add 10% (with a minimum charge of abc-clio.com
$12.00) of the net invoice total for shipping and handling. Unless
otherwise noted, we ship UPS Ground.
Or Mail To
NOTE: UPS will not deliver to P.O. boxes; a valid street ABC-CLIO
address is required. Overnight or special shipping requests are
additional. Call Customer Service for actual shipping charges. Customer Service
P.O. Box 1911
Santa Barbara, CA 93116-1911

SALES TAX:
Permissions
U.S. residents add applicable state sales tax; Canadian
residents add 5% GST or 8% HST. Please provide your sales Copyright Clearance Center, Inc.
tax exempt certificate. 222 Rosewood Drive
Danvers, MA 01923
Tel: 978-646-2600
PUB DATES AND PRICING: Fax: 978-646-8600
Email: info@copyright.com
Publishing dates and prices are subject to change without
notice. Please go to abc-clio.com for current information.
Rights
Email: rights@abc-clio.com
CUSTOMERS OUTSIDE U.S. AND CANADA:
For more information on pricing and ordering, locate your Wholesale Distribution
region’s sales contact at: abc-clio.com/international
Available from your preferred book distributor.

ORDER THROUGH YOUR DISTRIBUTOR OR AT ABC-CLIO.COM / 800-368-6868 209