Page 22 - HFACS Flipbook Holcim v 1.2

PERSONNEL FACTORS

Communications, Coordination and Planning
● Do you use particular jargon or slang that may not be fully
understood by the entire team? (What sorts of shorthand
or acronyms are used routinely in your task? Are the
jargon/acronyms universal?)
● What sorts of nonverbal communication do you use?
(Do you use hand gestures or other nonverbal
communication when carrying out the task? Are all team
members clear on the nonverbal communication gestures
used?)
● How does your team plan or coordinate activities? (Do
you conduct team huddles/briefings? How are roles and
responsibilities assigned or clarified?)
● Describe how your team supports each other or assists in
performing their work. (How do you monitor or back up
each other? Do you conduct debriefs?)
● How would you describe the composition of your
team? (Would you consider your team to be
homogeneous [i.e., like-minded] or heterogeneous
[i.e., from multiple schools of thought)? Are team
members static or are members drawn from
multiple/areas and rotate frequently

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