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Cover Story: Setting the Stage

        for a Successful Claim Recovery –

        2019 Hurricane Season



        Continued from page 1                Required Actions
        Understanding Your                   Subsequent to a Loss
        Company’s Risks                        Following a catastrophic loss, an
          The risks faced by organizations are   organization must take actions to protect
        constantly changing. As operations   and/or replace its property as well as,
        change, the risks change and need to be   focus on steps to continue or reestablish
        evaluated on a regular basis. Similarly,   services / operations. Areas to consider in
        exposures previously considered low risk   this process include the following:
        may now be considered high risk.       1. Notify the broker / insurer.
                                               2. Assemble your claim(s) team that
        Financial Recovery                   will oversee the entire claim(s) process
        and Disaster Preparedness            and should develop a project plan early
          Critical steps for incorporating finan-  in the process.
        cial recovery into your disaster recovery   3. Protect key assets.
        plan include the following:            4. React quickly and gather informa-
          • Plan for the unexpected.         tion related to the loss.
          • Understand how, and to what degree,   5. Track and properly classify all costs
        your company could deliver services in   (property damage, extra expense, etc.).
        the event of a major shut-down of opera-  6. Document all substantive meetings
        tions.                               and discussions with the claim(s) team,
          • Know your claim(s) team. This team   the insurer and its representatives.
        should include internal representatives   7. Develop estimates as soon as possi-
        from risk management, operations / pro-  ble. This will help the insurer set reserves
        duction, accounting / finance and other   and manage internal expectations.
        areas as appropriate. The team may also   8. Request advances from the insurer
        include external members such as foren-  early and often throughout the claim(s)
        sic accountants and coverage counsel.   process.
          • Assess required cash reserves and/or   9. Take actions where feasible to miti-
        access to credit during a major shutdown   gate the loss.
        while awaiting recovery through insur-  a. Temporary locations.
        ance.                                  b. Outsourcing / Make-up of lost serv-
          • Outline key areas of insurance cover-  ices.
        age. Knowing what your policy covers   c. Reduce continuing costs where pos-
        can influence your disaster recovery   sible.
        plan.
                                             Summary
        Insurance Coverage                     All organizations are constantly
        and Your Risks                       exposed to the potential impacts from
          Insurance provides a financial vehicle   catastrophic events due to the increased
        for the transfer of those risks that cannot   frequency of natural disasters. Setting the
        be eliminated or fully mitigated.    framework for your organization’s disas-
        Companies transfer these risks by pur-  ter preparedness can significantly miti-
        chasing insurance with the expectation   gate your overall financial impact. Your
        that any related losses will be partially or   insurance recovery can be expedited and
        fully covered. Some of the key actions to   maximized by having a recently tested
        take regarding your insurance coverage   and functioning disaster recovery plan.
        include the following:               Integrating financial preparedness into           Specializing in Medically
          • Review your existing policy to   your disaster recovery plan can help
        understand types of coverage, limits,   ensure the stability of your business – the          Complex Patients
        sublimits, deductibles, waiting periods,   difference between significant financial
        co-insurance requirements, etc.      loss and significant recovery.
          • Windstorm deductibles are often 5%                                                            Kindred Hospitals are owned by Kindred
        of your insured value. In certain cases,   Michael Fazekas is Senior Manager and               Healthcare, Inc., a national network of Long Term
        this can equate to a shutdown of approx-         Kirsten Ambroze is Manager                    Acute Care Hospitals (LTACH's).

        imately 18-20 days before coverage        BDO Forensic Insurance and Recovery                     Kindred Hospitals provide specialized, high quality
        responds.                                                                                      care for acutely ill patients. For more than a decade,
          • Assess your business interruption   Contact:                                               we have fine-tuned the art of medically complex care.
        values.                                Alfredo Cepero, Managing Partner
          • Extend your period of indemnity    305-420-8006/ acepero@bdo.com                              Our services range from complex catastrophic
        where appropriate and cost effective.                                                         illnesses that require intensive care, post-surgical medical
                                               Angelo Pirozzi, Partner              rehabilitation to patients suffering from chronic diseases requiring respiratory and
                                               646-520-2870 / apirozzi@bdo.com      rehabilitative therapies. Kindred Hospitals provide outcome-oriented
                                                                                    cost effective care for patients with a wide spectrum of
                                                                                    medical conditions.

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        South Florida Hospital News                                                              southfloridahospitalnews.com                                                      September 2019                            9
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