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Financial, Legal and Business Profiles





                            CORAL GABLES HOSPITAL                                                    FLORIDA MEDICAL CENTER


        Marcela Sweeney, RN                                                       Tri Nguyen
        Clinical Informatics Nurse Manager
                                                                                  Director of Continuous Quality Improvement
          Marcela Sweeney is a clinical informatics nurse man-                     Tri Nguyen is the director of continuous quality
        ager. She leads the implementation, integration and evo-                  improvement at Florida Medical Center, a campus of
        lution of the Electronic Health Record (EHR) for the                      North Shore. In her role, she is responsible for the hos-
        hospital. In her role, Marcela’s responsibilities include                 pital’s quality and risk management program. Tri earned
        developing and executing change management strate-                        two bachelor’s degrees in biology and circulation tech-
        gies that align with Tenet standards and ensure success-                  nology from Ohio State University. She continued her
        ful adoption and sustainment of the EHR. She directly                     education at the University of Miami, where she earned
        supports the hospital A-Team, the physicians and the cli-                 her Executive Master of Business Administration in
        nicians who care for patients. Marcela collaborates regu-                 Health Sector Management and Policy. Tri is certified by
        larly with hospital and clinical leaders to ensure success-               the National Association for Healthcare Quality and is
        ful EHR adoption. Marcela started her nursing informat-                   working on her American College of Healthcare Executives Association certification.
        ics career at Palmetto General Hospital 6 years ago. And, two and a half years ago, she
        transferred to Coral Gables Hospital to lead the informatics department. Marcela has
        a degree in Business, is completing her Bachelors in Nursing and will start her
        Master’s work in the Fall.                                                             GOOD SAMARITAN MEDICAL CENTER

        Jessica Miller-Hijar                                                      Gloria P. Martin
        Chief Nursing Officer                                                     Director of Revenue Analysis

          Jessica Miller-Hijar is the chief nursing officer at Coral               Gloria P. Martin is the director of revenue analysis for
        Gables Hospital. She is responsible for supervising and                   Good Samaritan Medical Center. In her role, Martin
        coordinating the daily operations of the hospital’s vari-                 manages the day to day functions for both the acute care
        ous nursing units. Prior to this position, Jessica served                 facility and the patient accounting department. Martin
        as the hospital’s assistant chief nursing officer. During                 has been working at Good Samaritan Medical Center for
        her 10 years of dedicated service to Coral Gables                         the past 25 years in various roles. She first started as the
        Hospital, she has led the quality, risk management,                       billing manager at the hospital. She has also worked as
        infection control and wound care departments. Jessica                     the business office manager before getting promoted to
        was responsible for overseeing numerous surveys from                      her current position. Prior to her time at Good Sam,
        government and regulatory agencies, and has played a key role in the achievement of  Martin worked at sister hospital St. Mary’s Medical
        four Top Performer in Key Quality Metrics recognitions for the hospital from The  Center as both a registration supervisor and cash posting
        Joint Commission. Jessica received her Bachelor of Science in Nursing from Florida  coordinator. Martin has a degree from Houston Community College and continued
        International University.                                                 her studies at Palm Beach State College, earning a degree in 1993.

                            DELRAY MEDICAL CENTER                                                        HIALEAH HOSPITAL


        Tywanna Royal                                                             Kelly Johnson
        Director of Patient Access                                                Assistant CFO
          Tywanna Royal is the Director of Patient Access at                       Kelly Johnson serves as the assistant chief financial
        Delray Medical Center. In her position, Royal is respon-                  officer at Hialeah Hospital. She has over 25 years of
        sible for the patient access service unit which specializes               accounting and finance experience. In her role, she is
        in pre-registration, financial clearance and customer sat-                responsible for participating in the annual business plan
        isfaction. Royal has been in her current position since                   and budget preparations, quarterly financial forecasting,
        2010 and has nearly 20 years of experience as a director                  as well as overseeing the monthly financial statement.
        of patient access at Delray Medical Center and other                      Kelly also worked at sister facility, Coral Gables
        hospitals around the country. Royal considers herself a                   Hospital, where she was the controller. She started her
        resourceful problem solver with an ability to bring quick                 career at Tenet Healthcare nearly 20 years ago, working
        resolutions to challenging situations. She also enjoys                    as a senior financial systems analyst at the headquarters
        building relationships with clients and the patients who frequent the hospital.   office in Dallas. Kelly earned her Bachelor of Science in
                                                                                  Accounting and Business Administration from Mount Mercy Collect in Cedar Rapids,
                                                                                  IA and her Master of Business Administration with a focus on Health Care
                            FLORIDA MEDICAL CENTER                                Administration from National American University in Sioux Falls, SD.


        Patricia Rosenberg                                                        Jesusa Alfonso
        Chief Nursing Officer
                                                                                  Administrative Director
          Patricia Rosenberg is the chief nursing officer at                      of Clinical Quality Improvement
        Florida Medical Center. She is responsible for leading
        the nursing care within the organization and overseeing                    Jesusa Alfonso serves as the administrative director of
        clinical quality. Patricia has over 35 years of healthcare                clinical quality improvement at Hialeah Hospital. She
        experience. Her previous leadership roles include                         has over 25 years of nursing experience. In her role, she
        administrative nursing director and chief nursing officer                 is responsible for overall hospital quality/performance
        of another hospital in Southeastern Michigan. Patricia                    improvement and monitoring of the organization. Jesusa
        earned her Bachelor of Science in Nursing from                            also worked at Florida National University as the direc-
        Michigan State University in East Lansing and her                         tor of nursing for the Practical Nursing Program. She
        Master of Science in Nursing from Wayne State                             also served as a nurse surveyor for the State of Florida
        University in Detroit. Patricia and her husband Marty                     when she was at the Agency for Health Care
        recently relocated to South Florida from Michigan.                        Administration (AHCA). She started her career at Tenet
                                                                                  Healthcare nearly 20 years ago, working as a critical care nurse and performance
                                                                                  improvement analyst at North Shore Medical Center. Jesusa earned her Bachelor of
                                                                                  Science in Nursing from University of Santo Tomas, Manila Philippines and her
                                                                                  Master in Business Administration from Florida National University, Miami, FL.



         22                       July 2017                                                                 southfloridahospitalnews.com                                                                       South Florida Hospital News
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