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Healthcare Navigation Systems


                                                                                    I am a senior consultant with Healthcare
                                  Let’s Connect:                                  Navigation Systems; a fairly new company that pro-
                                                                                  vides consultation and support for outcomes
                                                                                  improvement initiatives. Our team is experienced in
                                  SFHEF Spotlight                                 the health care delivery system and focused on con-
                                                                                  tributing value to healthcare providers.
                                                                                    Our experience includes, but is not limited to:
                                                                                    • Providing comprehensive support in piloting
                                                                                  Medicare Bundle Payment Care Improvement
               South Florida Healthcare Executive                                 (BPCI) initiative with NYU Langone Medical Center.
                                                                                  The BPCI initiative is sponsored by the Center of
             Forum Member Spotlight March 2017                                    Medicare and Medicaid (CMS) to improve patient
                                                                                  outcomes and reduce cost. The program was        BY JUDITH SCOTT, RN,
                                                                                  launched by the hospital in 2011.
                                     Scott Singer                                   • Development and implementation of key strate-     MSN, BBA
                                     Associate Administrator                      gies to reduce length of stay (LOS) and readmis-
                                                                                  sions rates.
                                     Joe DiMaggio Children’s Hospital               • Developing patient centered LOS reduction initiatives to improve outcomes, and
                                                                                  reduce cost.
                                      Scott Singer is an Associate Administrator at  • Providing exceptional care coordination for patients over a 90-day episode of care
                                     Joe DiMaggio Children's Hospital at Memorial  and ensuring full patient support.
                                     in Hollywood. He has been with the Memorial    • Effectively managing all aspects of the patient care transition process, coordinat-
                                     Healthcare System since 2004 serving in vari-  ing care for patients across the care continuum.
                                     ous positions including Operations Manager     • Assisting in the development of standardized care pathways to reduce LOS and
                                     at Memorial Health Network, Manager,         managed post discharge follow up support.
                                     Process Improvement at Memorial Healthcare     • Supporting the development of Epic (EHR) dashboards and registry to assist with
                                     System and Assistant Administrator at        effective care coordination.
           Memorial Regional Hospital.                                              • Assisting in developing policies and procedure for workflow focused on care
             His top skills include operations management and facility master planning.   coordination; improving on outcomes and reducing cost.
             He joined the American College of Healthcare Executives (ACHE) in 2005  • Experience in managing gaps in care.
           and earned his ACHE fellowship in 2008. He is a past president of the South  • Use of data analysis to identify and test the most effective means for engaging dif-
           Florida Healthcare Executive Forum (SFHEF) and has earned Lean Six Sigma  ferent types of patients.
           Green Belt Certification.                                                • Effective use of HIE to improve communication among stakeholders; hospitals
             He earned a Master's Degree in Healthcare Administration at Ohio State  PCPs, NPs, and specialists to improve care coordination.
           University and a Business Administration Degree from Marshall University.  • Use of PHI provided by PCPs; to categorize patients based on acuity; to inform
                                                                                  the focus of care coordination.

                                                                                                                      For more information, contact Judith Scott at
                              Visit us on the web at                                                             (561) 444-9011 or jscott@healthnavisystems.com.
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         6                         March 2017                                                              southfloridahospitalnews.com                                                                       South Florida Hospital News
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