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DEVELOPING NEW BUSINESS IDEAS  step two: cluster the forces into themes Move into a convergent
                               phase of thinking, finding clusters of themes, combining ideas where
                               you can. At the end of this step, a helpful approach is to divide your
                               writing surface with a vertical rule and list the driving forces on the left
                               and the restraining forces on the right.

                               step three: evaluate the forces The next task is to evaluate the
                               relative impact of each force. Suppose that Gary Mueller had created an
                               early version of a force-field analysis for Internet Securities, Inc., then
                               his analysis might have included the elements shown in Figure 6.4. As
                               the simple hypothetical model shows, the best approach is to reflect the
                               relative weight of the force in the relative length of the arrow. This
                               allows the major driving or restraining forces to be immediately
                               evident.

                               Driving forces                         Restraining forces

                                                   Good contacts in                      Easy-to-imitate
                                                      Warsaw stock                       business model
                                                            exchange
                                                                      Stock-price-focused
                               No current provider of                 competitors
                                  detailed, up-to-date
                                     financial analysis

                               Good access to Polish                  Arrival of analysis-
                                 financial journalists                focused competitors

                                 Growth in Polish                             Limited ICT
                                      stock market                            infrastructure
                                                                              in Poland
                                 Growth in inward
                               foreign investment                     Lack of funds to
                                                                      commission
                                                                      bespoke software

                               Figure 6.4 Force-field analysis for Internet Securities, Inc.’s launch into
                                             Poland

                               technique 3: commitment chart The commitment chart

                               develops further the idea of positive and negative forces which affect
                               implementation, particularly as they apply to specific stakeholders. It is
                               a particularly useful tool, therefore, for considering the likely impact of
                               innovations within organisations, as well as for independent start-ups.
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