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exceeded	the	20	percent	lift	you	are	targeting.	Would	you	have	a	few	minutes	to
walk	through	the	details	of	their	successful	strategy?”

Decision	makers	are	busy.	They	are	hard	to	reach.	However,	this	voicemail
maximizes	the	likelihood	that	the	salesperson	can	earn	some	of	the	decision
maker's	time.

Prioritize	Prospecting	by	Level	of	Engagement,	Not
Alphabetical	Order

Grab	one	of	your	salespeople	today	and	ask,	“Sally,	when	you	come	into	the
office	in	the	morning	and	start	prospecting,	how	do	you	decide	who	to	call
first?”

If	the	answer	is,	“I	sort	my	leads	by	alphabetical	order,”	that	is	not	a	good	sign.

Unfortunately,	calling	leads	in	alphabetical	order	is	common	at	many
organizations.

In	some	cases,	the	company	has	a	more	sophisticated	approach	and	calls	the
leads	on	a	certain	cadence.	For	example,	if	company	ABC	is	due	for	a	call	today
based	on	when	it	was	last	touched,	it	will	automatically	be	listed	in	the
appropriate	salesperson's	call	queue.	This	approach	is	effective	in	ensuring	no
leads	fall	through	the	cracks,	but	there	are	always	exceptions.

Pop	quiz:	here	are	two	leads	that	your	salesperson	could	call	next.	Which	lead	do
you	think	he	should	prioritize?

1.	 A	lead	that	was	called	yesterday,	but	just	visited	your	company's	website	two
    minutes	ago

2.	 A	lead	that	was	called	three	days	ago	and	is	now	overdue	for	a	follow-up

Pretty	obvious—call	the	first	one…and	do	it	quickly!

The	engagement	of	the	lead	is	the	best	criteria	around	which	to	prioritize
prospecting	calls.	Unfortunately,	few	sales	teams	take	this	approach.	As	your
marketing	department	attracts	more	prospects	to	your	company's	online
presence,	your	salespeople	need	to	be	equipped	with	access	to	the	details	of	each
prospect's	engagement	so	they	can	act	on	the	information.	Examples	of	prospect
engagement	include:

1.	 A	lead	visited	my	website

2.	 A	lead	opened	my	sales	email
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