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right	track	before	making	the	final	leap.	This	exercise	also	provided	a	relatively
safe	environment	for	any	final	skill	development.	If	a	leadership	candidate	made
a	mistake,	he	would	lose	credibility	with	only	one	salesperson.	Better	to
experience	a	“miss”	with	a	single	mentee	than	fumble	early	on	as	a	sales
manager	with	an	eight-person	team.

  “Before	formal	promotion,	let	qualified	leadership	candidates	hire,	train,
  and	manage	one	new	salesperson	while	still	carrying	their	individual	quota
  responsibilities.”

One	approach	to	developing	leaders	that	I	see	in	many	organizations	is	the	“team
lead”	position,	in	which	a	salesperson	is	simultaneously	in	charge	of	managing	a
small	team	and	carrying	an	individual	quota	for	an	extended	period	of	time.	I	am
not	a	fan	of	this	approach.	In	my	observations,	the	“team	lead”	struggles	to
balance	both	aspects	of	their	role.	Either	the	management	quality	suffers	or	the
individual's	performance	suffers.	Usually	it	is	the	management	component.
Therefore,	in	contrast	to	the	traditional	team	lead	structure,	our	structure,	limited
in	duration	and	scope	of	responsibility,	made	me	far	more	comfortable.

In	fact,	the	temporary	double-duty	role	effectively	fosters	the	time	management
expertise	essential	to	navigating	the	sales	management	role.	When	a	leadership
candidate	is	eventually	promoted	and	has	an	eight-person	team,	how	much	time
will	he	actually	be	able	to	commit	to	each	salesperson?	Realistically,	three	to
four	hours	per	week.	By	temporarily	juggling	a	quota	and	the	oversight	of	an
individual,	the	leadership	candidate	has	an	opportunity	to	practice	the	art	of	time
management	as	a	coach.

Common	Potholes	from	New	Sales	Managers

Effective	Time	Management

Susan	was	promoted	to	sales	manager	two	months	ago.	Back	in	the	day,	she	was
a	star	as	a	salesperson—a	great	funnel	manager,	always	organized,	always	well-
rested.	Her	attitude	offered	a	glowing	“pick-me-up”	for	everyone	around	her	in
the	office.

Not	anymore—not	since	her	promotion	to	sales	manager.	I	peered	over	at	the
new	Susan	and	saw	a	harried-looking,	red-eyed,	burned-out	professional.	I	wish
I	could	say	I	was	surprised.	I	almost	always	saw	this	situation	unfold	for	newly
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