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n How did you manage when the going got tough?
n What is your favourite way of relaxing?
n Please can you give me specific examples?

To understand how the person learns

n What were the key things that you learned on your first job?
n Where do you learn most easily? With your colleagues, in the

training room, on the job sorting out problems, from books or
where?
n Can you give some examples of problems that you have solved?
n How did you go about it?

To understand the person’s judgement and decision-making
abilities

n From your knowledge of our business, what would you think is our
most important product or service?

n What seem to you to be our strong points?
n How well do you think that we exploit our strengths?
n What would you do that is different?
n What are our weak points?
n What would you suggest that we do to improve?
n What is the biggest crisis that you have faced at work?
n What did you do?
n What has been your greatest professional challenge?
n What risks have you taken in your career?
n What was the biggest ethical conflict that you have faced at work?
n How did you resolve it?

Attitudes to supervision and leadership

n Tell me about the best boss you ever had?
n How did the worst boss that you have known behave?
n If you were to complete your own performance review what might

you say about you?
n What motivates you?
n What gets you to the barricades when the chips are really down?

The best use of the best people 49