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10 	DON’T	 MICROMANAGE

Franklin	 is	 often	 misunderstood	 on	 this	 point	 since	 he	 is	 adamant	 that
you	 should	 do	 your	 own	 work	 and	 not	 rely	 on	 others	 to	 do	 it	 for	 you.
There	 is	 one	 key	 proviso	 he	 adds	 to	 that,	 namely	 that	 ‘the	 eye	 of	 a
master	 will	 do	 more	 work	 than	 both	 his	 hands’…

   DEFINING	 IDEA…
   Micromanaging	 is	 ridiculous.	 There’s	 always	 a	 certain	 amount	 of
   dynamic	 tension,	 which	 is	 good	 because	 it	 stimulates	 creative
   thinking.	 But	 what	 we	 want	 to	 look	 for	 is	 a	 balance	 where	 each	 body
   or	 group	 of	 people	 is	 fulfilling	 their	 role.
   ~	 KARIN	 UHLICH,	 POLITICIAN

Now,	 this	 is	 a	 particular	 problem	 for	 those	 who	 have	 started	 their	 own
businesses	 or	 who	 have	 come	 up	 through	 the	 ranks	 of	 a	 business,	 getting
their	 hands	 suitably	 dirty	 on	 the	 way.	 It’s	 an	 old	 truism	 of	 many	 industries
that	 the	 way	 they	 reward	 good	 workers	 is	 to	 promote	 them	 away	 from	 what
they	 did	 well	 in	 the	 first	 place,	 thereby	 leaving	 that	 work	 to	 be	 done	 by
less	 able	 colleagues	 instead.	 What’s	 often	 forgotten	 is	 that	 there	 is	 a	 flip
side	 to	 that	 truism,	 which	 is	 that	 the	 more	 able	 workers	 are	 often	 reluctant
to	 let	 go	 of	 their	 hands-on	 skill	 and	 are	 resistant	 to	 the	 new	 role	 that	 they
have	 to	 play.	 Translating	 hands-on	 experience	 into	 the	 ability	 to	 train,
manage	 or	 assess	 the	 work	 of	 others	 is	 not	 necessarily	 the	 smooth	 transition
we	 all	 have	 the	 tendency	 to	 assume	 it	 will	 be.

Micromanaging	 doesn’t	 just	 mean	 that	 you	 try	 and	 do	 everything	 yourself;	 it
can	 also	 mean	 that	 you	 don’t	 allow	 others	 the	 free	 rein	 to	 come	 up	 with
their	 own	 solutions	 or	 style.	 Which	 doesn’t	 mean	 that	 you	 know	 best—just
that	 you’re	 not	 listening.	 If	 you’re	 tempted	 to	 describe	 your	 workers	 as
blockheads	 it	 could	 be	 that	 you	 have	 blockheads	 working	 for	 you	 (you
wouldn’t	 be	 the	 first,	 of	 course)	 or	 it	 could	 be	 that	 your	 style	 of
management	 has	 so	 taken	 the	 initiative	 away	 from	 your	 workers	 that	 they
see	 no	 real	 incentive	 for	 trying	 to	 sort	 out	 problems	 for	 themselves.	 Like	 a
bad	 workman	 blaming	 his	 tools,	 the	 hard-core	 micromanager	 curses	 the
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