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CHAPTER	ELEVEN

      The	Future	of	Content	and	Ignition

                    “When	you’re	finished	changing,	you’re	finished.”
                                    –	Benjamin	Franklin

   	
This	is	the	last	chapter	of	the	book,	and	before	we	part	ways	(sniff),	we	need	to
figure	 out	 what	 to	 do	 with	 all	 these	 ideas.	 How	 do	 you	 incorporate	 them
practically	 into	 your	 team?	 And	 what’s	 on	 the	 horizon	 for	 your	 content	 and
ignition?

   First	things	first:	Let’s	get	organized.

                  The	ignition	department?

If	 your	 business	 has	 dedicated	 resources	 for	 content	 creation	 and	 social	 media
management,	 you	 need	 to	 begin	 thinking	 about	 creating	 a	 core	 competency	 in
content	ignition	as	well.	What	would	be	the	incremental	value	to	your	business	if
you	 handed	 a	 talented	 employee	 this	 book	 and	 said	 “learn	 it	 and	 do	 this	 every
day?”	 What	 would	 be	 the	 business	 impact	 if	 you	 had	 a	 company	 ignition
specialist	who	drove	rapidly	increasing	levels	of	content	transmission?

   This	 idea	 of	 a	 content	 transmission	 specialist	 is	 already	 starting	 to	 catch	 on.
A	pioneer	in	this	field	is	Brian	Lutz,	a	marketing	executive	with	CBL	Properties,
who	has	hired	resources	specifically	for	Content	Code	activities.

   “In	 the	 last	 few	 years,	 our	 organic	 reach	 on	 social	 channels	 declined	 due	 to
the	 increasing	 number	 of	 users	 per	 platform,	 levels	 of	 content,	 and	 new	 pay-to-
play	models,	most	noticeably	at	Facebook,”	Lutz	said.	“To	remain	visible	on	our
consumers’	 timelines,	 we	 evolved	 our	 content	 marketing	 strategy	 to	 create
content	 that	 ‘catches	 fire,’	 or	 ignites.	 We	 made	 the	 decision	 to	 hire	 two
Communication	 Specialists	 tasked	 specifically	 to	 build	 shareability	 into	 our
content.	The	people	in	these	new	roles	are	special,	for	two	very	specific	reasons:
1)	 They’ve	 grown	 up	 with	 social	 media	 and	 understand	 how	 brands	 need	 to
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