Page 20 - Commercial Group Member Guidebook

Eye-to-Eye Vision Care

THE CONNECTICARE VISION CARE PROGRAM CAN HELP MAINTAIN THE HEALTH OF YOUR
EYESIGHT BY COVERING BOTH MEDICAL AND PREVENTIVE CARE.

Did you know that 54% of Americans wear some form of glasses?
ConnectiCare’s Vision Care Program offers members discounts on lenses, contacts and frames when they
use a participating provider. It is important to note that not all participating Vision Care providers offer the
discount. Please refer to the Provider Directory to determine participation in the discount program. This is
identified by the eyeglasses icon.

Find a vision care provider
To find a participating provider, visit our online Provider Directory at www.connecticare.com and click on
Find a Doctor. Look for the eyeglasses icon for discounts. If you have additional questions about vision
coverage, please contact Member Services at 1-800-251-7722, or via e-mail at info@connecticare.com.
Once you’re a member, you can e-mail us through our secure messaging online.

Important note for POS and FlexPOS members
Point-of-Service plan members seeking routine eye care through the Vision Care Program can choose
either a ConnectiCare participating (in-network) provider from the Provider Directory or a non-participating
(out-of-network) provider. By staying in-network, you will receive a higher level of benefits and will be
eligible for eyewear discounts.

FlexPOS plan members seeking care through the Vision Care Program can choose either a ConnectiCare
participating (in-network) provider, a participating PHCS Healthy Directions (in-network) provider (when
services are rendered outside of the State of Connecticut or Hampden, Hampshire and Franklin counties
of Massachusetts) or a non-participating (out-of-network) provider. By staying in-network, you will receive a
higher level of benefits. FlexPOS plan members will only be eligible for eyewear discounts when receiving
care from a ConnectiCare participating provider.

If you choose a non-participating provider for your routine eye exam:
• Pay the provider at the time of your appointment,
• Mail back the claim reimbursement form, along with a copy of the itemized statement,
to the address noted on the claim form. (Keep a copy for your records.)
You will be reimbursed for your routine eye exam rendered by a non-participating provider as shown on
your Benefit Summary. You are responsible for any additional charges.

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