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5 SIKAP KERJA Performance Highlights Ikhtisar Kinerja

DISEBUT 5R Rapih
5R Working Neat
Attitudes Ringkas Resik
Concise Clean Report to Shareholder and Stakeholder

Penerapan budaya kerja bertujuan agar
seluruh anggota perusahaan berperilaku Laporan Kepada Pemegang Saham & Pemangku Kepentingan
profesional, disiplin dan tertib dalam
melaksanakan pekerjaan sehari-hari.
Perilaku praktis dalam bekerja di bright
PLN Batam diterapkan dalam Budaya R Rawat
Kerja 5 R yaitu: Care
Implementation of work culture aims for
all members of the Company to behave in
a professional, disciplined, and orderly
manner in carrying out its daily duties.
Practical behavior at work in bright PLN Company Profile Profil Perusahaan
Batam is implemented through 5R working Rajin
attitude, namely: Diligent

5 SIKAP PELAYANAN Business Support Review Tinjauan Pendukung Bisnis
DISEBUT 5S Salam

5S Service Greetings
Attitudes Senyum Sapa Management Discussion & Analysis Analisa & Pembahasan Manajemen
Smile Say

Penerapan budaya pelayanan bertujuan
agar seluruh anggota perusahaan
dapat memberikan pelayanan terbaik
kepada pelanggan, bersikap ramah dan
memberikan kepuasan pada pelanggan. S Sopan
Dalam melayani pelanggan bright PLN Polite Good Corporate Governance Tata Kelola Perusahaan
Batam memberikan komitmennya melalui
Budaya Pelayanan 5S sebagai berikut:

Implementation of a service culture in
order that all members of the Company can
provide the best service to the customers,
being friendly and providing customer
satisfaction. In serving customers, bright Santun
PLN Batam is committed to 5S service Courtesy Risk Management Manajemen Risiko
culture as follows:

PT Pelayanan Listrik Nasional Batam 80 Laporan Tahunan | 2019 | Annual Report Corporate Social Responsibility Tanggung Jawab Sosial Perusahaan