Page 12 - 2017 Mosaic Annual Report
P. 12
CHIEF EXECUTIVE OFFICER’S
REPORT (cont.)
OPERATIONS
The 2016–2017 financial year has been an exciting • Introducing an organisation wide employee
time for our clients and staff, as we reflect on engagement plan, working with staff to enable
the achievements of the past 25 years and look them to give their best each day, be committed
forward to the opportunities afforded by the to our goals, aligned with our values, motivated
rapidly changing environment of disability services to contributing to our success, whilst having an
in Western Australia, as the NDIS rolls out. enhanced sense of their own well-being.
We were also able to grow our accommodation • Introducing an open learning system enabling
services to more clients, with the opening of staff to access online best-practice education
Grace, Rae and Kenwick houses, during the year. modules, with the convenience to undertake
these at a time that best suits them.
As part of our commitment to providing
individualised support for the clients who receive • The ongoing development of our Positive
our accommodation support services, we strive Behaviour Support Team and Positive
to provide innovative services that are responsive Behaviour Support Panel, providing support
to the changing needs of our clients. This means and guidance around managing complex
being open to changing the way that we do things. behaviour needs
This past year we have made improvements • A range of quality service improvement initiatives
large and small to many areas, some in front line including our internal audits, reviews and
support and others, no less important, behind the improvements to our policies, procedures and
scenes. These include: practices and increased focus on understanding
• Expanding our Community Access Supports client needs and safeguarding requirements.
(CAS) team that works with clients to help • Strengthening our Occupational Safety and
them to better access their local community Health practices to ensure our staff, clients,
for recreation, leisure, employment or volunteers, contractors and visitors have access
volunteering, building important linkages back to safe working and living environments.
into their local community. Whilst we continue to successfully provide services
• Working closely with clients and their families to clients under the NDIS, WA NDIS and non-
to help them transition successfully from NDIS funding regimes, along with other sector
the old system under the Disability Services providers, we are keen to learn what the final
Commission to the new models of the NDIS and outcome on whether the State or Commonwealth
the WA NDIS, and supporting them to achieve model of the NDIS will be implemented in WA.
better choice and control through this process. In the coming year we expect to implement
• Implementing a “values based” employment further changes to ready the organisation, staff
system, with Staff hired not just on their and our clients for the NDIS. We have strong
technical expertise, but also for the extent that confidence that we will be able to continue to
their values align with those of Mosaic. The support clients to meet their goals and aspirations
result is a staff team who understands that it to lead their best possible life, notwithstanding the
is important to support our clients to achieve decision on which model we will operate under.
their life goals and are willing to work together
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to do this. Frank J Kellett
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10 Chief Executive Officer
