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ABOUT THE AUTHOR
Blossom Osman has a passion for Excellent Customer Service. She has taught Customer
Service at various corporate Customer Service Seminars for the past 15years.
Blossom is currently the Human Resource Sourcing Manager for L’AINE Outsourcing. Blossom
is a Human Resource Practitioner with over 15years experience.
The Customer is that important person who traditionally comes to you to buy a product or a
service. The good thing about the role of a Customer is that, it is not static. Today you will be
a Customer receiving service, the next moment you are the service provider. One should
always be guided by the saying: “treat others the way you would want to be treated.”
Instagram : blossom_osman
EMAIL : blossom.osman@yahoo.com
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