Page 6 - CUSTOMER IS ALWAYS RIGHT WHOLE DOCUMENT
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WHO IS A CUSTOMER?
A Customer Is The Most Important Visitor On Our Premises:
He / She Is Not An Interruption To Our Work
He / She Is The Purpose Of It
He / She Is Not An Outsider To Our Business
He / She Is Part Of It
We Are Not Doing Them A Favour By Serving Them
They Are Doing Us a Favour By Giving Us An Opportunity To
Serve Them.
Mahatma Gandhi
