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WHAT IS EFFECTIVE CUSTOMER SERVICE
- Effective Customer Service is providing our customers with
exceptional service.
-Understanding the needs of our customers and being prepared to
meet these needs always as well as simplifying procedures for
customers.
-Effective Customer Service is Delighting the Customer.
-Effective Customer Service is making Customers feel important.
-It is showing your Customers that you value their association
with your Company and would want to continue serving them.
-Effective Customer Service means making Customers feel like
Kings & Queens.
-Effective Customer Service is handling Customer Complaints with
utmost urgency.
CUSTOMER SERVICE IS A MIXTURE OF KNOWLEDGE AND SKILLS
NOBODY IS BORN WITH THIS KNOWLEDGE OR SKILL
IT IS SOMETHING LEARNED QUICKLY AND EASILY.
ATTITUDE IS EVERYTHING