Page 66 - Anual report STi 2022_eng

Stakeholders Communication Expectations of Fulfilling expectations
Channels/Means stakeholders of stakeholders

Shareholders • Shareholders meeting • Continuous earnings growth • Review business strategy to build

• Disseminating news and • Regular dividend payment appropriate growth and returns
information through the • Developed competitiveness of • Develop a business plan for
news system of the Stock the business sustainable performance

Exchange of Thailand and • Risk management for continu • Develop and expand the business
the Company's website. ous business growth base to grow continuously and

• Meeting activities of investors, • Transparent and verifiable have potential acceptably.
analysts, and media management under the princi • Analyse business performance
• Inquiry channels, listen to ples of corporate governance regularly and manage risks in all

opinions through the • Equitable treatment of share aspects of areas
Company's website and holder's right

the Investor Relations
Department

Employees • Internal communication and • Appropriate and fair remunera • Administrate remuneration and
listening to opinions and tion and welfare welfare to build relationships and

complaints through the • Opportunities for career progress engagement with the organization
Company's website and and stability • Comply with labor laws and human
corporate intranet • Employee potential development rights criteria

• Communication activities in line with the Company's • Develop a personnel development
between executives and strategic direction plan to develop potential and retain

employees • Safety and occupational health productive personnel within the
organization.
• Shared activities between of the working environment. • Safety and occupational health
executives and employees • Retention of potential employees systems in the workplace

• Internal and interdepartmental • Equal treatment • Treat employees equally and fairly
meetings • Organize activities to build involve

ment and encouragement for
employees, making confidence in
the sense of belonging that
employees are like members of

the same family.
• Maintain and improve the work
environment regularly
• Answer and clarify employee

inquiries upon receiving complaints
to reach the exact understanding

64 Annual Report 2022 (56-1 One Report)