Page 28 - 2025 ITS Face to Face Catalogue
P. 28
HOSPITALITY
MICRO-CREDENTIAL -
FOOD AND BEVERAGE SERVICES
Level: 3
EXCELLENT FOR OUR
Credits: 17 Cost $POA “3-STEP DELIVERY”
METHOD – ASK US HOW!
- Programme #: 127743
The aim of this micro-credential is to provide learners with the skills to work in
hospitality, retail or travel and tourism. Learners will develop skills in communication,
sales and customer service, and gain knowledge of essential safe work practices
and food and safety requirements.
This micro-credential targets learners currently in high school (Gateway
programme), unemployed, youth/rangatahi (16-19 years), those graduating from
Hospitality and Customer Service micro-credential, those wishing to change career
or re-enter the workforce, or those with disabilities who want to prepare themselves
for entering the workforce.
Graduates of this micro-credential will be able to:
• Maintain a safe and secure environment for people in the hospitality and retail
industry.
• Work safely with food items.
LOOKING FOR SOMETHING ELSE?
Our Correspondence selection • Communicate effectively.
can help you with Individual Units, • Interact with customers and respond to enquiries about products and services.
Short-Course Packages & • Apply legislation within a retail environment.
Micro-Credentials.
NZQA unit 18497 v9 | 8 credits
Demonstrate knowledge of culinary products and terms
NZQA unit 168 v7 | 4 credits
Demonstrate knowledge of food contamination hazards, and control methods
used in a food business
NZQA unit 4645 v10 | 2 credits
Demonstrate knowledge of maintaining a responsible drinking environment as a
server in a licensed premise
NZQA unit 14420 v8 | 3 credits
Demonstrate knowledge of alcoholic and non-alcoholic beverages
28
All Face to Face courses in this Catalogue are for groups.