Page 187 - English for Front Office

Guest : Just keep the change.

Staff : Thank you, ms Karina.

(ask for room updates from HK staff by using HT)

Staff : (Housekeeping Delta 1 update)

HK : (save)

Staff : Thank you.

(talking back to the guest)

Staff : Well, your room is saved. But, please double
check and make sure nothing’s left in your
room.

Guest : I’d checked it.

Staff : Where is your next destination?

Guest : We will go to the airport to go back to
Yogyakarta.

Staff : It’s a long trip. Hope you have a safe trip.
May I have you review about our hotel?

Guest : Sure. All is good. The room and the service
are fantastic. I’ll recommend my colleague
stay in this hotel when they visit Bali.

Staff : I am happy to hear that. Thank you for
choosing us for your stay. We are looking
forward to welcoming you back another time.

Guest : Okay, see you guys.