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201 COMPETENCY-BASED INTERVIEW QUESTIONS AT A GLANCE xv

51. Tell me about the most competitive situation you have experi-
enced and how you handled it. (p. 91)

52. Provide an example of a real-life experience that prepared you
for this position. (p. 92)

Competency #2: Managerial /
Leadership Skills

Leadership Interview Questions

53. Tell me about a time you reviewed someone else’s work to en-
sure that quality standards were met. (p. 95)

54. Not every employee is easygoing. There are times when an
employee will refuse to carry out an order he or she believes is
unfair. Please describe such a time and how you resolved the
situation. (p. 96)

55. Describe an occasion when you managed a situation that was
out of the ordinary for your position. (p. 96)

56. Tell me about a time you implemented an initiative and met
resistance from the majority of your staff. (p. 96)

57. Recall a time you were successful as a project leader. (p. 97)
58. Tell me about a time when you fired an employee whom you

personally got along with. (p. 97)
59. Describe a time when a subordinate disagreed with a task he or

she was given. How did you manage the situation? (p. 98)
60. Describe an occasion when you trained a cross-functional

team. (p. 98)
61. Give an example of a time when you took on a leadership

role. (p. 98)
62. Tell me about a time when you brought together two depart-

ments to work effectively with each other. (p. 99)
63. Describe a time when a staff member did not meet your ex-

pectations and what you did about it. (p. 99)
64. Give an example of a situation in which you changed the sta-

tus quo in order to cultivate leaders. (p. 100)
65. Describe a time when you managed an individual who had

excellent hard skills but needed help with his or her soft skills.
(p. 100)

American Management Association
www.amanet.org