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xvi 201 COMPETENCY-BASED INTERVIEW QUESTIONS AT A GLANCE

Employee Motivation Interview Questions

66. Tell me about an occasion when you increased employee
morale. (p. 102)

67. Recall the last time you dealt with low employee productivity.
What was the situation and how did you handle it? (p. 103)

68. Give an example of a time when your coaching efforts failed.
(p. 103)

69. Describe a time when you had to address a problem with an
employee without alienating him or her. (p. 104)

70. Describe a time when you provided one-on-one training sup-
port. (p. 104)

71. Give an example of a unique way that you promoted teamwork.
(p. 104)

72. Describe the last training workshop you led. (p. 105)
73. Describe a time when you were responsible for making drastic

changes in your department while at the same time had to min-
imize employees’ negative reactions. (p. 105)
74. Tell me about a time when you trained an employee to do his
or her job better. (p. 106)
75. Describe a time when you realized that a top producer on your
team was growing bored with his or her position. What did you
do about it? (p. 106)
76. As much as we may try to get along with everyone else, there are
occasions when we cannot. Describe a time when you managed
an employee with whom you did not see eye-to-eye. (p. 107)
77. We all have outside interests. Tell me about an extracurricu-
lar activity you enjoy. Then describe a time when the skills
you learned in that activity made you a better professional.
(p. 107)

Ability to Delegate Interview Questions

78. Describe a time when you entrusted a subordinate with an
activity that he or she did not complete. (p. 109)

79. Tell me about a time when you delegated work to a group.
(p. 110)

80. Describe a time when you divided the responsibilities of a task
to members of a group. (p. 110)

American Management Association
www.amanet.org