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Figure 12-6

SAMPLE JOB DESCRIPTION

Position Title: Director, Operations
Reports To: Chief Business Officer
Status: Exempt

OVERVIEW

The Operations Director is responsible for all aspects of the administration and strategic
planning of the production operations for the organization. This position will analyze, design,
and implement operational strategies, systems, and policies to optimize production efficiency
and ensure continuous improvement and provide leadership and direction to the department and
collaborate with the management team to maximize workflow and operational growth.

ESSENTIAL RESPONSIBILITES

• Responsible for the daily functions of the Operations Department.
• Manage projects and oversee administrative details.
• Formulate, budget, and assess strategic solutions of projects.
• Collaborate with project management teams.
• Develop, maintain, and effectively communicate procedural manuals.
• Analyze and prepare reports and operational documents for the department.
• Provide resources to achieve productivity to include information, equipment, and

materials.
• Comply with the organization’s best practices and principles.
• Adhere to safety procedures including ensuring equipment maintenance and safety gear.
• Ensure compliance with local, state, and federal standards and regulations.
• Communicate changes to the department.
• Develop plans to achieve goals, objectives, and priorities for the department.
• Supervision, recruitment, and disciplinary actions of staff.
• Coach, lead, and manage the work of direct reports.
• Administer performance evaluation and provide professional development opportunities.

to subordinates.
• Evaluate and provide professional development opportunities.
• Perform other responsibilities as required or assigned.

MINIMUM EMPLOYMENT STANDARDS

• Bachelor’s degree related to job functions.
• Must have a minimum of five years of related experience.
• Proven leadership and management skills, with experience in motivating staff.
• Experience in managing teams in a fast-paced environment.
• Strong project management skills and detail oriented.
• Knowledge of budget management.
• Excellent verbal and written communication skills.
• Proficient in the use of computer programs including word processing and spreadsheet

applications.

American Management Association
www.amanet.org