Page 10 - WMPF Federation Oct-Nov2017 Final_Neat
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“I feel broken”                                                          has become totally subsumed by the gaping
                                                                                holes that have appeared in the response
                                                                                teams. They have inadequate staff numbers,
                                                                                and demand is ever-increasing.
       – officer’s heartbreaking open letter to the Chief                          “I and my team are now general rubbing
                                                                                rags, moppers up of overspill demand and at
       An officer who says she is “battling with a   walk a step in my shoes.   times demand which is days old and
       mental fatigue that is not healthy and not      “The public, however, have remained   unresourced. Daily business is P3 logs, not
       getting better” has written to the Chief   largely true. They have remained supportive of   resourced by response. All out days are entire
       Constable to let him know how she is feeling.  the police, they have stuck with us, they have   days devoted essentially to attempting to
          The female officer was inspired by an   believed, they have trusted. They deserve   reduce unresourced demand.
       officer from Greater Manchester Police who on   better.                     “I am told by a manager that
       resigning had written to the Force’s Chief      “During 2015 after successive change   ‘neighbourhood policing is suspended, though
       Constable outlining his feelings.    programmes, which mostly felt like change for   no-one will say it is’. But I am still expected to
          Although the West Midlands officer is not   the sake of change by now, the cracks started   remain as a point of NPT contact on the police
       leaving the Force, she said she wanted to put in   to appear with austerity measures imposed by   website. My profile picture demonstrates that I
       writing her state of disillusionment and mental   a Government that has no understanding of   am here to provide the face of NPTs, our
       exhaustion.                          the demands of policing in 2015.    website suggests we are all singing, all
          In the letter, she says: “I am saying this not      “My role became influenced by politics, by   dancing, here for the public, dedicated to their
       to create ripples, not to cause trouble, but   financial restraints, by budgetary decisions. It   community issues. But the truth is very
       because I need to say it, about me, for me.  became less clear, less defined, less valued.   different.
          “I am a female officer, with a family, a   Messages from senior managers became      “There is a lack of transparency in this
       university education and with 24 years of   mixed, what was expected of me became   deceit, in this spin. My integrity feels
       front-line service, joining in 1993. I am   blurred, became conflicting, became difficult to   challenged, I feel like I am being asked to
       qualified to the rank of sergeant and have   manage. I started to feel pulled from pillar to   mislead at best, lie at worst. As a police officer, I
       been a NPT officer since its inception.  post, neither one thing nor the other, mopping   rely on transparency and integrity, so I find this
          “I have dedicated myself to this role,   up demand that spilled over from inadequate   deceit exhausting. I start to dislike myself.
       getting to know my local communities,   staff on response, unable to carry out NPT      “Elsewhere, experienced officers have
       making friends, forming partnerships, solving   duties, but criticised when problems were not   retired, officers are transferring in record
       problems. I have made a difference to many   solved and held responsible when things failed.  numbers, sickness levels are shockingly high,
       lives - I have been told as much. I have received      “The pressure started to build for me,   mental health related sickness is
       letters of thanks from members of the public, I   caused mainly by too much demand, too few   disproportionally great. My pay rise is yet again
       have felt appreciated, valued, recognised. I   resources, too much de-skilling, too little   derisory after years of austerity. My pension is
       have made lasting friendships with many. I   support from senior managers, too little   much reduced, its terms and conditions altered
       have been the eyes and the ears of the   concern for welfare, for employees, for the   against my will. There are fewer and fewer of
       community. I have gathered intelligence, I have   human side of policing. I became jack of all   us. Those that remain are expected to do the
       fostered relationships and I have been there   trades, master of nothing.  work of those that have gone. And then their
       when it mattered for people who matter.     “I became mentally exhausted, I became ill.   own.
          “During these years I have believed in my   My mental health suffered. I was not      “Change programmes are unsettling, they
       role, I have believed in me, I have believed that   supported, I was not listened to (until it was   keep changing things, change leads to change,
       I make a difference. Others have believed in   too late). I was off sick for months. I did not   leads to change. Focus is lost, visions are not
       me.”                                 believe I could return to it.       clear. Rest days are regularly cancelled due to
          She continues: “Then it all changes. In the      I did return, but as a result of my own   insufficient resources, flexible work patterns
       past years, I have lost count of how many   self-sufficiency, my own strength, my own   that are vital for work-life balance are now no
       ‘change programmes’ we have been subjected   character which somehow I re-found. By this   longer fit for purpose because goal posts have
       to at WMP. I say subjected to because this is   time, however, I could return only while taking   changed. Extra officers are new recruits, with
       how it feels, it feels like these have happened   anti-depressant medication, and having   all that they entail. No-one has time to listen,
       to us, not with us, not for us. Not only that, but   reduced my hours at significant personal   no-one has time to care. I am on my own. I fend
       the changes blur into one, from Paragon, to   financial expense, just so I could face it, cope   for myself. I look out for myself. I have to.
       Continuous Improvement, to TS1 to TS2.....to it   with it, self-manage it, limit my exposure to it.       “And still, though this organisation feels as
       matters not what is next.               “Things have worsened and are still   though it is broken, I feel broken, management
          “Vision statements have come and gone,   worsening since my return. I have managed to   must recognise that it is broken, there are no
       policing pledges have flitted by, now no longer   endure a further 18 months since my last   voices speaking on my behalf. Senior managers
       remembered. Things have become tougher   episode of mental illness. Just about.  are not speaking for me, the Government is not
       but not in a way I anticipated. Governments      “In summer 2016, TS1, the next   speaking for me, the media is not speaking for
       and the media have become mostly     programme of change, was upon us. We were   me. So I have to speak for myself, to feel alive,
       unsupportive towards the police, labels have   all being re-vamped, re-packaged, re-labelled,   to hear my voice, to know that I am still me
       been applied, we have all been lumped   re-vitalised again. Senior managers told me,   and always will be, despite it all.
       together as institutional racists. The CJS is at   told us all, that NPTs were going to be an      “And so I feel let down, I feel abandoned, I
       breaking point, sentences are inadequate,   integral part of policing, we would be ‘totally   feel alone, I feel unvalued, I feel mentally
       offenders are returned to the streets   professionalised’ as a role, given the   exhausted. I feel anxious, I feel sick, I feel a
       undeterred. Prisons are full and understaffed.   recognition and resources we deserved. Threats   black cloud descend as my last rest day
       The social care and mental health services   from terrorism heightened the need for NPTs.   approaches. I have no capacity to recharge my
       increasingly rely on the police to paper over   We were important. Significant. Would be   batteries anymore. I do not sleep properly.
       the cracks in their under resourced,   dedicated to our role and our communities,      “I am not a number, I am not a bum on a
       insufficiently staffed sectors. Our actions and   allowed to thrive and realise our potential.  seat, I am not a resource to complete a task. I
       reactions are constantly questioned, largely by      “From November 2016, it became apparent   have to keep telling myself that because there
       the College of Bystanders who choose to   this was not true, would never be true and   is no-one else telling me.”
       pontificate from the sidelines, but will never   could never be true. By summer 2017 my role


       10      federation October/November 2017                                     www.westmidspolfed.com
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