Page 21 - Diversified - Welcome Kit 2020
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INSIDE DIVERSIFIED: CORPORATE IT
When will main plans, policies and processes be integrated?
Email access and many Diversified corporate tools and systems will be available to you immediately.
Operations tools and sales CRM tools will be transitioned as part of the broader integration plan.
How do I get my computer accounts and access?
You will continue to access internal resources as you have been. You will be issued an @diversifedus.
com email address and login account. Initially, your @diversifiedus.com email address will forward
to your existing email account and further details on a full migration will be provided in the future.
The @diversifiedus.com login account will allow you to access OneStop. Diversified email follows a
convention of first initial, last name @diversifiedus.com for most users.
Who do I contact for Help with IT problems?
You will continue to work with your internal IT support team for any issues. If you have trouble with
your @divesifiedus.com email address or login account, you can reach out to OneDesk@diversifiedus.
com for additional support.
CUSTOMERS, VENDORS AND THE MARKET
What should I tell our customers and clients about the merger?
First you should express how excited you are about joining Diversified and that while the business
name has changed, YOU will continue to support them as you always have.
We have minimal overlap in offices and clientele. This is evidenced by the fact that our companies
have rarely competed against each other. Your client relationships as a trusted advisor is key to
our incremental growth and success. YOU are our greatest asset!
You can also refer to our website as a digital brochure to walk customers through our services.
How can I immediately tell the Diversified story and value proposition?
We will provide client presentations, call scripts and access to our internal SharePoint site, OneStop,
for company marketing information. The management team will be available for phone or on-site
client appointments to help tell the story why Diversified is unique in the marketplace.
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