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chap 6  3/4/97 4:14 PM  Page 57




                                        task analysis                       57


              and an end, with a series of steps in between.
                 A step in a task, on the other hand, would be something like
              tighten a nut, pick up a scalpel, select a component, ask a ques-
              tion, press RETURN, enter name in box 3, remove the cover,
              or take a deep breath. Each represents one of the actions that
              need to be taken in order to accomplish the meaningful out-
              come. Here are some other examples of one step in each of
              several tasks.

                 Task                         Step in the task
                 Disassemble a device         Disconnect power
                 Make a dress                 Pin pattern to fabric
                 Pick a lock                  Select picks
                 Play a part (in a play)      Speak lines
                 Cash a check                 Verify endorsement
                 Apply at bank for a loan     Grovel

              Who Should Do It?

                 Who should carry out the task analysis? That’s easy. If there
              isn’t anyone else to do it, and if it hasn’t already been done,
              then you’re elected. Fortunately, that doesn’t mean you’ll be
              saddled with an impossible or time-consuming chore. In fact,
              you may find it rather enjoyable. All you need to do is locate,
              observe, and interview a competent performer (who may be
              yourself).
                 “Wait a minnit,” you may be shouting. “I can’t spend time
              going to where people are performing the job or profession
              I’m teaching. Besides, I don’t teach the entire curriculum. My
              students don’t go directly to the job; they go to other courses.”
                 Good point, and I understand your predicament. Analysts
              in industry have little difficulty deriving their instruction from
              observation of exemplary performers. Those analysts are able
              to observe (or study descriptions of) exemplary performance
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